PRIVACY POLICY

Baldins Tech Finder

Last Updated: October 25, 2025

Baldins Tech Finder (“We”, “Us”, or “Our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website baldins.co.za/tf.

By using our website or purchasing from us, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Definitions

  • Company: Baldins Tech Finder – an online store that sells tech products, mobile phones, and accessories in South Africa.
  • Website: Baldins Tech Finder’s online store accessible at baldins.co.za/tf.
  • Service: The use of our Website and online store, including browsing and purchasing.
  • You / Your: The individual accessing or using the Website, or a company or legal entity on behalf of which such individual is acting.
  • Account: A unique account created by You to access certain parts of the Website.
  • Personal Data: Any information that identifies or can be used to identify You.
  • Usage Data: Information collected automatically through browsing or interactions on our Website.
  • Cookies: Small text files stored on Your device that help us remember your preferences and improve our Service.
  • Service Providers: Third-party companies that help us operate our business (e.g., couriers, payment processors).

2. Information We Collect

We collect several types of information to provide and improve our services:

a. Personal Information

When you make a purchase or create an account, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely by third-party gateways)

We do not store your full card details.

b. Usage Data

When you browse our site, we may collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on pages
  • Referral source and other diagnostic data

c. Cookies

We use Cookies to:

  • Remember your login and shopping cart details
  • Understand how our website is used
  • Improve your browsing experience

You can disable cookies in your browser settings, but some parts of the site may not function properly.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about orders, updates, and support
  • Improve and personalize our website and services
  • Send promotional offers (if you’ve opted in)
  • Detect and prevent fraud or misuse of our website
  • Comply with legal or regulatory obligations

4. Sharing Your Information

We may share your Personal Data with trusted third parties only when necessary to provide our services:

  • Payment processors (e.g., PayFast, PayPal, or others)
  • Delivery partners (e.g., The Courier Guy, PUDO, or others)
  • IT and hosting providers (for website functionality and data storage)
  • Analytics tools (to understand and improve website performance)

We never sell your personal data.

5. Data Retention

We keep your information only as long as necessary to:

  • Complete your purchases and deliveries
  • Comply with South African tax and legal recordkeeping requirements
  • Resolve disputes and enforce agreements

After that, we securely delete or anonymize your data.

6. Your Data Protection Rights

Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your data (where legally permitted)
  • Withdraw consent for marketing communications

You can exercise these rights by emailing btf@baldins.co.za.

7. Data Transfers

Your data may be processed and stored on servers located outside South Africa.
We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Security of Your Information

We use secure servers and encryption where appropriate to protect your personal data.
However, no method of data transmission over the Internet is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

9. Children’s Privacy

Our services are not directed to children under 18.
We do not knowingly collect information from minors. If you believe your child has provided personal information, please contact us immediately at btf@baldins.co.za, and we will delete it.

10. Links to Other Websites

Our website may contain links to third-party sites (such as courier tracking or payment pages).
We are not responsible for their privacy practices or content. Please review their Privacy Policies when using their services.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be reflected with an updated “Last Updated” date at the top of this page.
We may also notify you by email or via a notice on our website.

12. Contact Us

If you have any questions or privacy-related concerns, contact us:
📧 Email: btf@baldins.co.za
🌐 Website: baldins.co.za/tf